Runyon is by far the best!

“I’m a small business owner working on a remodel of my dog training facility, and amongst the hundreds of suppliers and vendors with whom I’ve had to deal, Runyon is by far the best. Angela has been the most helpful employee I think I’ve ever dealt with in my life. I cannot recommend them highly enough.”

Jenn G.

You’ve Got a Rockstar!

I just want you to know you’ve got a rockstar! I know you already know this. Anyway, thanks for your help on that tooling Vasco!
Ryan D.

Quick Order for a New Customer!

Thank you Kristen and Jayme for helping me with my order this week and getting it out the door so fast! Pretty awesome for a brand new customer (with limited training) on such a small order!

Kyle S.

20 Years of Experience Chooses Runyon!

In my 20 years of work in the Surface Preparation Business, throughout the 428 towns and Cities in all of “Chicago-Land,” Runyon will be my ONLY choice for the toughest jobs. 

Ray B.

The Best Group of People to Work With!

The best group of people to work with! Top-Notch and helpful! They are always there to go the extra mile!

Dillan M.

THAT is what a solid business relationship is!

I purchased a propane concrete grinder from Runyon. Angela handled my purchase like a Boss! Odessa in shipping kept in close touch, and during some bumpy shipper problems, she stepped in and handled everything flawlessly. The freight company lost a component in transit, John in parts got the missing part out overnight, boom, done! Once I began using my new grinder, about 4 days in, an electric clutch failed. I called Runyon, and Angela put me in touch with Bruce in the rental equipment side. He carefully and patiently helped me troubleshoot, diagnose, and repair my problem. They took my calls, even after normal hours, stood by me as a business owner, and offered solutions, never excuses. They workshopped quick responsive solutions, offered alternatives, and stood with me. THAT is what a solid business relationship is! They never once became defensive, they worked through it with me, every single person I talked to. Equipment breaks, even new equipment, it happens. How you are treated at that point is what matters. Runyon treated me like a partner, like a team member. I will always be grateful. I’m glad I found them.

Doug J.

Knowledgeable Professionals!

We bought an Ermator S36 from Runyon. The service was excellent. We appreciate working with knowledgeable professionals!

I could not be happier with your service and advise when it comes to tooling!

Vasco, This is to let you know how pleased I am with my purchases. I could not be happier with your service and advise when it comes to tooling.  The Husqvarna 530 grinder is superb, what a fantastic job it has done.  The tooling I just used on a spray deck removal was the “Arrows” and it just ate the spray deck up.  Finished 815 sq.ft. in a little over an hour and half.  Can’t begin to tell you how pleased I am with all of the equipment I have gotten from Runyon Supply. From my Husqvarna 450, 530 My Ermator’s S26 and S36 to my Honda Generator 10000. It is so rewarding to pull up to a job and know I have everything to complete to project. I also just removed  Stone Hard epoxy from a job used the “Piranha’s” and “Arrows” what a superb job. Thanks Again for being my sales rep. and friend.

Bill

The best thing about this job is the training we did at your facility in Carmel!

Vasco/Wendy, Thanks very much for your assistance in getting the pigments sent to us as quickly as possible. We received the pigments on Thursday afternoon and had the entire floor installed by Friday Morning! Thankfully we had no problems with the product or pump. The best thing about this job is the training we did at your facility in Carmel. Had we not done this, there is no way we would have been able to pull this off and once again we cannot thank you guys enough for this. There was a moment of panic when we started the joint filling since it didn’t look like the material on hand was going to be sufficient. The saw cuts to be filled were 3/4” and we verified this by checking each one prior to commencing the job. We used 1” (overfill & wastage)  for our calculations and using the coverage calculator for Metzger products this should have given us 80 lf/gal. The total amount of joints to be filled was 4500’. We had 80 Gallons of product so using the calculations/formula we should have had 6400’ of product on hand. However, once we started pumping, we realized that the consumption was much more than we expected and the overfill was minimal. We finished the job with one gallon remaining (79 Gallons used – 4500’). 

Thanks once again for your support and guidance. 
Ryan

I just want to say thanks to Jackie for helping with my order, she was a big help!

Dear Wendy, I would just like to take a moment and let you know of my recent online purchase of HTC tooling from Runyon. On Dec 4, I needed 2 sets of tooling for out HTC grinder. I remember Runyon from searching over the net, various items I needed for our company. That afternoon, I called and spoke to Jackie, who was very friendly and physically checked the items I needed and assisted with the online order and overnight shipping. We were back up and running in a day of placing that order. I just want to say thanks to Jackie for helping with my order, she was a big help!

Robert

Runyon’s tooling is now their favorite!

I wanted to share that our newer installers claimed today and said that Runyon’s tooling was now their favorite! They have been in the industry for about 6 years and hadn’t ever used you all before. They asked we supply them only with Runyon tools under their contract with us. Speaks volumes to us! 

Corey C.

She was ON IT!! It’s great to work with people like that.

I want you know that Jackie, in your office, took great care of me. We were in a bind and short on material.  Jackie took my “numerous” calls and answered “all” my emails. She was ON IT!! It’s great to work with people like that. I look forward to working with you, Jackie, Kristen and the rest of the folks at Runyon. See you in Vegas for World of Concrete!

A job well done!

Stella and I would like to thank you, John Cavallaro and the rest of your staff for a job well done while we were working in Noblesville, IN. John was amazing in getting us rental equipment, diamonds and of course the new vacuum. Thank you again!

Kevin M.

Give yourself a Gold Star for customer service!

Thank you again! I wish I could give you a shout out! Take into account I have 30+ years in QAQC  experience and I can relate to the extra effort you made to help a “Joe Customer.” You are truly an asset to your company and a source of what should be pride on the part of your superiors! Give yourself a Gold Star for customer service! You will make my exclusive list of extra effort business personnel!

Your involvement in my predicament demonstrates an unresolved effort on the part of un heralded efforts by a single facilitator with an in auspicious company operating on a day to day basis and continuing to exemplify individual effort to help a fellow American! Take a bow lady! 

S.B. Miller (Charlotte, NC)

Thanks to Jackie for helping with my order, she was a big help!

I would just like to take a moment and let you know of my recent online purchase of HTC tooling from Runyon. On Dec 4, I needed 2 sets of tooling for out HTC grinder. I remember Runyon from searching over the net, various items I needed for our company. That afternoon, I called and spoke to Jackie, who was very friendly and physically checked the items I needed and assisted with the online order and overnight shipping. We were back up and running in a day of placing that order. I just want to say thanks to Jackie for helping with my order, she was a big help!

Robert

I could not be happier with your service and advice when it comes to tooling!

Vasco, This is to let you know how pleased I am with my purchases. I could not be happier with your service and advice when it comes to tooling.  The Husqvarna 530 grinder is superb, what a fantastic job it has done.  The tooling I just used on a spray deck removal was the “Arrows” and it just ate the spray deck up.  Finished 815 sq.ft. in a little over an hour and half. 

I can’t begin to tell you how pleased I am with all of the equipment I have gotten from Runyon Supply. From my Husqvarna 450, 530 My Ermator’s S26 and S36 to my Honda Generator 10000. It is so rewarding to pull up to a job and know I have everything to complete to project. I also just removed  Stone Hard epoxy from a job used the “Piranha’s” and “Arrows” what a superb job. Thanks Again for being my sales rep. and friend!

Bill P.

The best thing about this job is the training we did at your facility in Carmel!

Thanks very much for your assistance in getting the pigments sent to us as quickly as possible. We received the pigments on Thursday afternoon and had the entire floor installed by Friday Morning! Thankfully we had no problems with the product or pump. The best thing about this job is the training we did at your facility in Carmel. Had we not done this, there is no way we would have been able to pull this off and once again we cannot thank you guys enough for this. 
 
Ryan A.

John thanks for all your help!!

Just want to let you know John is always great help and pleasant to deal with! John thanks for all your help!!!

Ryan D.

Pleased with you and your service!

John,
 
I just wanted to let you know how pleased I was with you and your service.  You were very friendly over the phone, and very helpful in getting me my parts for my Ermator S36.
 
Thanks also for the gifts you put in my shipment.  I will definitely use Runyon again in the future.
Randal M.

We can always count on your team at Runyon!

Thank you for having Jake come up to help us with the epoxy at our office! We were very impressed with the way it turned out. It’s awesome to have a group of people we can always count on like your team at Runyon. Thanks again for all the help and continued support.

Chris I.

Exterior Driveway Refurbishment

“Leanna, you have NO idea how much I appreciated you meeting me at the job-site today. Thank you again. I know it won’t be easy but it’s a learning process. You’ve certainly earned my business!”

We are really happy with our needle scalers. My workers do not want to use any other brand!

“Fil, Thanks for the information. I’m so happy for you that your business is flourishing! We are really happy with our needle scalers. My workers do not want to use any other brand!

 
Thank you for the Welcome to the Family gift! It’s truly appreciated and so kind of you. We look forward to our 2021 season with you and will be placing orders in spring.”
Cathy M.

Runyon has helped my business grow larger and faster than I ever thought possible.

Runyon Surface Prep has helped my business grow larger and faster than I ever thought possible. Our ability to stay current with trends in the industry and the latest equipment has put us years past what we thought possible. The ability to get almost any product and have access to technical assistance gives us the confidence to tackle jobs we never could in the past. Runyon is a large company with big buying power but still has the mom-and-pop feeling. I look forward to many more years together.

Garrett B.

Angela is always on it!

Also – just a shout-out and compliment to Angela. She’s always on it. Makes it happen, as we feel she is always looking out to take care of us. As you probably already know – a great person to have on your team. 

A big shout-out to the Rancho Cordova Team and Nick Brown!

Keep up the good work.

Just wanted to take a moment and give a big shout-out to the Rancho Cordova Team and Nick Brown. As a PM I am always stressed out and on the go. When I go to your office for supplies, the shop is always squared away.  The atmosphere is calm, peaceful, and professional. It may sound odd to some but it is a big deal to me.  Nick is always in a good mood. Even at 4:30 PM on a Friday. Nick finds what I need quickly and efficiently or he will get it. Very organized. I am 61 and have been polishing since 1997. Ran my own company for 8 years now back with PDCI and am happy to be back again. Keep up the great work hiring great people!!

Peter H.

Your and Runyon’s personal service is why I choose Runyon first every time.

Sierra, thank you so much for the follow-up. As you know I can purchase the same products from a number of suppliers.
Your and Runyon’s personal service is why I choose Runyon first every time. Thank You Again!
Ken T.

Angela Went Above and Beyond

So impactful. Took care of me after hours. Incredible Service. Wow!

- Joe B.

Knowledgeable, reliable, and friendly.

Fair pricing. Enjoy working with Sierra and the entire Runyon team.

Samuel A.

Really knows his stuff

Hi Wendy. Thanks for having Rob come over. Great young man! Really knows his stuff. You are fortunate to have him. We are going to set up a Demo at our shop which I know will really put our guys over the top. Thanks. 

John P.

Service to be overshadowed by none

To the Runyon Company,
     SealGuard deals with several vendors, several types of Joint Fill, all types of sealers, and tooling companies that are specified by architects.
     I have told this to most all of the people employed by the Runyon Company/Family. You all should be extremely proud of the attention to detail, SERVICE to be over shadowed by none.
     I say this with all sincerest of statements. You run like a very finely oiled machine. You all must love it at Runyon.
     Thank you for your continued exemplary service and professionalism, a true pleasure to work within in every instant!
 
You all are the gold standard!!!
S. D.

I appreciate the help and advice

I wanted to let you know how much I appreciate the help and advice we’ve gotten from Nick Brown. He’s helped us figure out several times that we weren’t buying enough product for a jobsite, and he was right. He’s always friendly, and I appreciate that as well????

Thank you for the wonderful service

Thank you for the wonderful service. I will be reaching out once we need to place another order for more MM-80.

Mark S.

Fantastic class. Will be sending more people next time.

Fantastic class. Will be sending more people next time. Thank you for the efforts it was very informative, well organized, and well done. I have been to many of these, this one really showcased the process with a little touch of product which is to be expected. But when I see it well done u have to offer ????. Good for noobs or vets….. highly recommend

Shane C.

Hospitality is top notch!!

Hey Angela, just wanted to say thanks to you and the whole RSP team!!  You all put on a great training class. Hospitality is top notch!!  I’m dialing in my polishing skills, especially those edges ????‍♂️lol. I got to speak with Vasco, Jake, Rob, Filip, and Mark Donze about various things. It’s always better to see things in person (for myself anyways).  Glad I got to see the new edging system that you were talking about awhile back. I’ll have to get one in the near future for sure!  Anyways, I just wanted to say thanks!!  Talk to you soon!

We are super impressed with the store

Thanks Wendy!

 
We are super impressed with the store, the diamonds, and your customer service.
 
Zac B.

Excellent Customer Service!!!

Thank you, you guys have Excellent Customer Service!!!

Excellent customer service by Filip.

Excellent customer service by Filip. Very patient and very fast response time. All my products arrived when promised. No delays, no issues.

JB B.

You’re my new best grinder tooth friend.

Awesome!  You’re my new best grinder tooth friend.  🙂  I appreciate you checking on it and hope to send you some more business.  I just discovered you guys last night online looking for those teeth.
 
Thanks again!
Jason C.

Woot Woot!

Thanks sooooo much for your over the top amazing service!!!

Julie

Thank you!

My transaction was seamless. Have a great day

Tony J.

…were extremely friendly and helpful.

They have a huge stock of surface finishing products. They had what I needed to finish my barn floor, were extremely friendly and helpful.

Evan C

Thank you again for helping us serve our clients

I arrived at the shop this morning before 5am and saw our emergency order of EXP at the doorstep for the crew heading out. I know it’s a small thing, but that’s the type of service from Vortex that allows us to keep responding to the changing needs of our clients. Our clients value our ability to handle their needs quickly and its partners like Vortex that make that possible. So, thank you again for helping us serve our clients.

Marc W.

Thank you!

All arrived just perfect! Thank you!

Julie R.

…just a perfect machine.

Making tough work easier with great results. This grinder with additional weights is just a perfect machine. Improves our labor time. The savings pay for it.

RIchard P.

5-star review

Runyon always has what’s needed, when it’s needed. They get stuff out fast so you can get on with your projects. 👍

 
Josh K.