Thank you again! I wish I could give you a shout out! Take into account I have 30+ years in QAQC  experience and I can relate to the extra effort you made to help a “Joe Customer.” You are truly an asset to your company and a source of what should be pride on the part of your superiors! Give yourself a Gold Star for customer service! You will make my exclusive list of extra effort business personnel!

Your involvement in my predicament demonstrates an unresolved effort on the part of un heralded efforts by a single facilitator with an in auspicious company operating on a day to day basis and continuing to exemplify individual effort to help a fellow American! Take a bow lady!